Agreed. Right now, their best choice would be to sell the game and the contract to a more capable and reputable company. Been saying that for a while but it just keeps getting more and more true with each under-deliverance.
Don’t get me wrong, I used to be obsessed with this game, I still want to play it every day, but when it just falls apart at the seems almost every other match it gets to be daunting to find the will to sit in a queue for a minimum of 3 minutes, usually spanning to 7-10 minutes, I’m looking at the queue timer more than I’m playing the damn game. A solid PVE aspect would fix the queue issues, either play bots or wait in a queue, most would choose the PVE. However, if they were to remedy the queue issue, which doesn’t mean fixing servers or matchmaking, it means balancing and optimizing. What’s the chance of that happening? Slim, very slim.
Solution, start over. Sell the contract and rights to the game. They make their last pinch of cash from selling, use it to develop their obviously more beloved games(loved by the devs at least), and PHG hopefully gets the TLC it desperately needs.
Real shame how this turned out…