This is the final response that Epic gave me after I gave them more information and confirmed I had the correct game installed and such
Hello there,
Thank you for your response,
In this case I am sorry for this position where you are right now and I understand your position and believe me that I would be the same if I were you in this case, but unfortunately Epic Games Support team is unable to provide support to this game,
I will kindly ask to get in touch with the game’ developer, where they will be able to assist you with this problem,
I appreciate your understanding, and I hope you can continue to enjoy Fortnite. If you have any other questions, do not hesitate to contact us again.
Kind Regards,
Considering the current lack of active, deep interaction that Illfonic is doing right now; this is not good for their paid DLC. On the other hand Epic, this wasn’t even a Fortnite inquiry…