Epic Games Store purchased DLC not showing

I have contacted Epic every day in the last week and bottom line is that I purchased a few DLC for this game from them and it shows “in library” but not accessible or active in the game.

I have seen a lot of complaints of people with similar problems with this game and DLC not being available or selectable also in the Steam version.

The patches don’t seem to have done the trick either. Epic is referring me to Sony…, so I purchased DLC and can’t use it……

Any hope for a solution?