Game disconnecting or won’t find game

Personally I think it’s a bit of a joke that myself and multiple other people have bought this edition for a higher price and cannot use the XP with our edition as it either won’t let me connect to the game and keeps saying ‘Authorizing’ and then after around 1 minute and won’t let me log in and says something to do with metadata, so I’ve lost most of my 2x XP to waiting ages for games or not being able to get on the game since launch day, so I feel like I’ve paid extra to not be able to use it