Good PR and fronts know when the community has serious gripes and issues there needs to be details to a claim.
25(ish) days they were radio silent. No changes between patches
When the state of the game was what it was, you have to address with some details or you can’t expect people to trust you or stay.
By details I dont mean patch specifics, but check in with more information. This is what we need, our priority, what we can do first, etc.
Especially when you break away from the average weekly updates/refreshes many games have adopted.
If you’re gonna be different, tell us.
Half of the rampant anger/hostilities would’ve been subsided if they told everyone DLC day was going to be patch day and it will help more now if this is our patch “expected” schedules.
With that information, the community would focus its effort to affect that date with information and our own help instead of feeling like we’re talking to a wall. At least the we’ll know the wall speaks back at the end of month.