It doesn’t even matter if it was random. It’s still an issue with their game, their software on the server, etc. It’s not a bunch of peoples’ internet connections in random places throughout the entire earth who have no issues with literally anything else. Even if it was a tracerout type of issue, they can hypothetically change that as well.
The ONLY time I’ve ever seen a traceroute issue where pings shot up crazy high in a video game based on the travel of connection to servers was in rocket league and the developers literally contacted the service providers to be like wtf are you doing, and that was fixed.
In all of my years(30+) of internet gaming since battletech 3025. I have seen a traceroute issue only 1 times ever. That is so much less common than software matchmaking algorithms or client software issues causing these problems for all of us. Regardless of the way it happens to each of us being slightly different.
Obviously I agree with you that we need this issue to stop. But only the developers have the inside data that they collect on our matches, etc, in order to pinpoint the real issue, whatever it is. A guy made a twitter post thankfully and they finally responded to him about the issue and acknowledged it. Although they were snarky about their reply, it seems they might be looking into this.
But if enough people don’t have this issue I wouldn’t count on them caring at all, frankly.