Cant play at all

#1

(On PS4) I get past the log in screen but then cant press Quick play, private match, or tutorial. Even “create party” is faded out and won’t let me do that either :( it did this yesterday too but I figured it’d be fixed by now but guess not

#2

Could it be something with your router blocking it? Can you play other games online?

1 Like
#3

It sounds as if you are in offline mode? Do you have psplus? Does your router have custom firewalls setup? If you have plus and psn is connected and working ? Could be something with the router , if it was me thats where I would start

#4

Yup my other games worked just fine, and Yes I have PS Plus. This game worked just fine before but ever since those server problems popped up I haven’t been able to play

#5

I know its a meme at this point , but maybe try deleting the game data? Or save data? Not sure which they usually recommend . If all else fails maybe a complete uninstall? Maybe the latest update corrupted?

#6

i have deleted game data and save data and reinstalled the game and i also still have this issue

#7

The same thing happened to me I had to re-link my epic account because for whatever reason it lost it? But I did the code on the phone again and linked back up and everything worked fine now. Hope that’s your issue as well. Easy fix

#8

Did you get it working mate

#9

Its connection issue is your level -1?

#10

Is the issue persisting?

#11

Above someone mentioned about re-linking your epic games account and that seems to have worked

#12

i also faced same problem, unable to select quick play/private match & tutorial… i hope developer can fix this ASAP…

#13

If you haven’t tried what the previous user mentioned, let me clear with QA and see if we can track this issue.

#14

Following up @ryzal: Take a video using the PS4 capture functionality, upload it, and send me a link. The team has some ideas but they want to see this. Then try the steps other users have recommended.

#15

I try first then i will let you know the result.thanks

#16

I’m having the same issue on PS5 as well.
I can select the other menu options, but I can’t select anything related to actually playing; private matches, tutorial, matchmaking are all unable to be selected.

#17

Re-link your epic games buddy

#18

Have a peek into this post:

And furthermore note, that indeed, deleting said data disconnected me from EPIC too (as can be read in the posts before that)…

Greetings
Bonator