Pre-Purchase Content Unavailable, PC, Epic Store

Pretty simple issue. My receipt states that I acquired a PC Pre-Purchase version of the game, but I do not have access to the Pre-Purchase content.

Edit: My Epic username is character-exact to my current username on the forums. (Parz1vol). If there are support channels I can go through to access the content then I simply need to be pointed in the right direction.

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To anyone encountering this issue and watching this thread, the Illfonic twitter told an individual with this same issue to contact the store which provided the game. I am currently doing this and will update to verify that it is a workable solution.

Thanks man,tell here if it succeses

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Same here, i hope they are quick

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Thanks got the same problem. Bought the game on epic games.

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I hope I get my minigun before I get to it myself

@Zenkan @Scaredstar @Schaap360

I got in contact with Epic Games Support, and they have done little to help so far. BUT! Try a fresh install. I installed on another machine and had access to my Pre-Order content there. I suspect it might help. Certainly can’t hurt.

Are you saying to unistall and reinstall my game??

Might be the fix, yeah.

Ok ill check it out

@Schaap360 @Scaredstar @Zenkan @Eternal69 @GymBossMan

Another PC did have it unlocked, but did not unlock it on my main PC, even when I reinstalled. Instead, I had to go to my APPDATA folder and delete a file. Mine was located in…

C:\Users\(YourNameHere)\AppData\Local\SpaceFish

I deleted the, “Saved”, file that was located inside the SpaceFish file. I verified the data through Epic Game Store. That still did not work. I did a bunch of forkery with the save files of the game trying to get it to work, but it did not work.

I then attempted to reinstall Epic Games and Hunting Grounds. This still did not work. I have not yet found a workable solution. Nothing I have done works, and it isn’t an option for me to try playing on the other machine.

@IllFonic
Please actually help. I don’t know if this is an issue with Epic, or with the game itself, but I cannot play a part of the game that specifically motivated my purchase.

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We pay more for this suff and they dont wanna help us wtf? They just need to fix it

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I already tryed that still nothing

Same problem, PC.

IT WORKED, I JUST DELETED SAVE FILES AND VERYFIED AND I GOT ALL PRE ORDER SKINS YES

Deleted? or moved the save files off the thing

What File did you Delete in what Folder

I deleted whole saved folder

k i asked WHAT folder and when give a Vage answer like that kinda makes you look like your just Fuckin with people dick move man dick move

literally your folder, it didnt worked for you but did for me