Pre-Purchase Content Unavailable, PC, Epic Store

Ah, well, that’s news to me! I guess they just don’t like me, lmao.

Ofc nothing on my end either.

Glad i didnt take down my video im keeping that bitch up intell people here tell me that everyone is good to go that shit is some BULLSHIT

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It only takes 5 minutes to check if you made the pre-purchase and activate the bonus on the account … come on Epic, it’s not that difficult … help the rest.

im so pissed dude it shouldnt be this fuckin hard to finger out

yo Hive wars i could drop you a DM with my email think you could bug em to fix mine? would be much appreciated.

I’m not sure if that would work.
I could contact them but it would be difficult since I am not the legitimate owner of that account.

Right i give you my Email my account name for epic and my Covo ID for my problem. that can only point to me.

Maybe this solution could reset the current progress you have open with Epic.
Do you prefer to wait until tomorrow?

we could sure but fuck man i have no idea how to go about it their system is fuckin weird i have no idea how to go about this i wish their was a Step by step guide

Try replying to the Epic Store with this message:

I would like to add that it has been a long and very complicated process, many players who have done the pre-purchase process and want to upgrade to the deluxe edition have had problems with the last purchase I have made of the product that I just noticed is the standard version i have to admit it was my mistake.

Visit the predator forums, ifónico. I noticed
They were solving the problem with the content of the pre-purchase, so I rushed to make the purchase again, but then I have bypassed the purchase of the standard edition by mistake.

That is why I ask you if it is possible to make a refund of this purchase and purchase the Deluxe edition again and in turn obtain the pre-purchase bonus like the rest of the players.

Anyway send me a private message to tell me the following:

Current version?
Pre-purchase?
Do I request a refund?

Also add your email and the name of your Epic account.

now i have joined the club they tryed to send me to PSN and then havent gotten back to me -_- sigh illfonic if your reading fuckin work with us here man. hiding in the back like this is only supporting their scams.

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Update:

Turns out installing it on a new PC works for that new pc still trying to find a way to fix it so its on your main pc.

i’ll keep you posted

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illfonic PLEASE dm each of us the folder the Pre-purchase content is kept in so that way we can at least know where the issue is and we can help each other PLEASE.

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Exact same scenario on my end. No word as of yet. Epic store told me to make sure I’m using my email to login and then told me to get back to them.

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Same but i am!

there is a hidden folder called programdata
inside that folder is also an Epic folder. Maybe… deleting those will solve it?

Where? how do we get to that File folder? where in the files is it?

Hive where???