Its a pretty direct question about specifics of enforcement of forum rules and consequences but you can’t even provide a few screenshots or exact statements from a TOS that is no more than 10 pages long.
My dearest Illfonic
Because you have them in front of your own eyes and you are simply denying them, there is a huge difference when there is no specific and when there is crystal clear specific that you are simply denying by using hearsay and being argumentative something that is easily understandable, because you avoid accountability.
Illfonic can be messages by going around forum mods so it will come back to you.
And they dint say any specifics. I sent you the pic where it says that.
Nobody knows what will come back to who. All I know is that TOS is important to follow.
Specifics are inside TOS, not FAQ.
If you’re the only moderator it will come back to you.
Plus, you are basically lying a out what’s in the TOS
That’s not universally true.
And I didn’t lie what is in TOS.
That would be for your supervisor to decide. Who infractions: not being helpful on purpose and lying
Or it would be that user is pretending to not know specifics and lies about no specifics to avoid responsibility.
User is not in same position as you. You can ask for answers and customer service is obligated to provide them as it’s their job. If customer service is not doing job well, it gets back to the manager.
Only if you have enough evidences that there are no specifics and when they read complaint and comments and compare to their own guidelines to see is report false or is report relevant. In your scenario report would pass as irrelevant and avoiding accountability.
I provided evidence where it says that there are no specific in that pic. It is a pic from illfonic website
And in TOS there are specifics. If you say there are not, you are just simply lying.
Since you can’t provide actual paragraph or sentence then a third party would have to decide. But you are putting your skills at job at stake but either blatantly lying or being difficult on purpose or lacking the credential for the job. If you’re willing to risk it after multiple of such complains than fine by me, but it doesn’t look like a good situation.
Plus I think it would not make for a good standing with the forum members and people would make your job difficult on purpose as you’re not being helpful or friendly
There is nothing that I say lying nor putting anything at risk or at stake, you are putting yourself to risk by denying the specifics and pretending that there are no specifics. Customer services always check complaint first in order to see is it relevant, including their own rules and guidelines. If they see your complaint as relevant, then the provider is at risk, but if they see your complaint as irrelevant as I said in this case, you are putting yourself at risk from avoiding accountability of your own rule breaking. And not everytime job is difficult to anyone. People differentiate and variate, some people enjoy passionately doing their job, some find their jobs difficult. It’s all about passion and skills.
If multiple complaints are found irrelevant and hearsay, then there is again no risk, no matter how much of a complaint is comming. In order to have successful complaint, complaint has to be found relevant.
You have eyes and comprehension skills, if you cannot comprehend this, then nobody is at fault except you.
He broke number 1 by content standards.
True. I made a mistake there I admit. And what about the consequences?
I am not illfonic.