Pre-Purchase Content Unavailable, PC, Epic Store

I have erased the folders, I have erased the game, I have erased the epic launcher and still reinstalling everything again, there is no access to the content of the reservation.

Updating everyone for today:
No communication just yet. Hoping for something later this afternoon.

Updating everyone for today: They haven’t contacted me either.

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Did the same thing. No juice for me either.

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we will try to keep this place updated daily.
So everyone with the same problem can be informed and find the solution right here or at least the steps to follow. Thank you.

Maybe waiting when will the rights be taken away from illfonic) Sony pls do it)

That’s an awful thing to wish for. It’s an awesome opportunity for Illfonic to be able to work with this title. Try to keep negativity out of here. This thread is for tracking a specific issue. Not your conniptions.

Because you aren’t experiencing the issue? I have 2 friends that pre-ordered and DID receive the items. However, I and everyone on this thread (- you) DID NOT. This entire thread is people who had pre-ordered the game yet did not receive the helmet/minigun. If you aren’t experiencing this issue. And have no input to give on how to potentially fix it. refrain from commenting?

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That’s right, I think the intention of all of us and especially of the creator of this thread is; Help and find the solution so that we can all enjoy the content. Please stay tuned for future messages, soon we will have the solution

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Update for everyone: I’m not sure what to think about this, I don’t even know if it is normal or not … But considering that other users on Reddit have shown photos that the predator 87 mask has fallen into loot boxes …

PS: I’m still waiting for a response from Epic, without news.

yea i knew about this but i didnt want to pay for it when im ment to get if for free

Update for all: Still unanswered by Epic, we will continue to wait for the rest of the day.
I will update with information as soon as you contact me.
Thanks and patient :)

Nothing at the moment. Will continue to update daily.

You are not missing much - jungle hunter is buged as fu**… literally unplayable with its rediculus energy consumption rates and not responding to perks. Also, what was not mentioned before - you cannot customize him in any way, apart from changing his dreadloks

Still paid for it its still the reason why i bought the game, i still want it, its kinda fucked up of you too say. ā€œwell you should be ok with it because hes not that good anywaysā€

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I was trying HARD to be sarcastic but never mind ;-) ā€œFucked upā€ is also acceptible XD

No offence man but in no way did i read any sarcasm in that comment.

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I tottaly agree with every one of you that paid extra or prepurchase and did not get what was promised… in a way, you know - we all feel thaht way. We have been promiesed ā€œPredator hunting groundsā€ not ā€œFucking fire team hunting groundsā€ā€¦ no offence taken bro :-) Hope you will get your stuff, or atleast a refound for it

at this point i played more then the 2 hours so i have to hope they give me the skin…

I also hope so, they give us what corresponds otherwise I am hardly playing, if you tell me you cannot get it because they are different products and you have played 4 hours I will tell you clearly:
Certainly I have played 4h but they are different products, that is, maximum 2 hours the first time and two hours the 2nd time I buy it.