Why an image is worth a thousand words … Does anyone have a solution?
Pre-Purchase Content Unavailable, PC, Epic Store
I still have not gotten a response, but it looks like we made some support from you guys on the issue.
I am communicating with Epic Games and Illftonic, I will update as soon as I have news.
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After communicating with epic … and not obtaining a solution, they only ask questions and avoid giving a solution to the problem and regretting it a lot for the developers but since I cannot get a solution to the problem I have decided to refund the product, I will wait for the version of Steam.
A tip, if you have a problem with the skin, contact Illftonic directly.
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So Yh this is great literally couldn’t get into the game itself for a week just to find I haven’t got the stuff I pre ordered for
Nice 1 amr
I can confirm that you do not have to worry about that weapon, you can buy it in the game or it can touch you in the boxes, the predator 87 mask I do not know, (they say yes and there are photos but I have not touched any yellow object yet)
In any case, I recommend you contact Illftonic directly, epic will wash their hands.
im going to keep to my word the 20th of may i’ll push for a sue
just touched me a second time …
-_-. wow
Heres my Update on whats happing
go nuts guys
TOO ANYONE HAVING THIS ISSUE
thats their email. i suggest emailing them over this.
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Definitely DO NOT Email bomb them. That’s rude. Just shoot them an email and hope that the issue gets sorted out.
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you guys are Nicer then they are im so happy to see people like you gives me hope
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Alright. I’ve sent the emails necessary and am now awaiting a response. Hopefully everything goes off without a hitch.
Edit: Let’s all remember the stress that Illfonic is likely under. They have a huge new property on release with massive balance issues, and that’s ignoring the issues that a multiplayer game already encounters by default. We can do our best to be kind at a time like this.
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Surely to speed up the process, send an email to the developers or directly here from the forum to any of them and report the problem they are having and attach this information.
Enter your game, go to the options menu, at the bottom right you will have a very long number copy that number and add it to the information to speed up the process and the possible solution
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This is the first step:
second step:
I hope this helps you to get that number / code of digits that Illftonic requests.
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No news as of today.
I don’t have any new news around here either, they just told me to investigate it … I suspect we won’t get our skins or any previous content.
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Dont know why they can just add it in for us they have our account code, dead by daylight did this when everyones save files got dumped when they switched to the new engine i dont really see the problem here
I begin to think that the only thing they want is to save time so that later you cannot return the product.
well they did talk to me about how they got folded with fake emails about people missing their content but it was photo shoped so there trying to find whos real and whos fake.
Plus where i think they are at right now is there gonna just save up intell they think they got everyone then drop a patch and in the patch everyone gets there shit in one drop rather then having to do everyone one at a time