Pre-Purchase Content Unavailable, PC, Epic Store

Very good video, you explain everything that happens and we have been talking in this thread and also by private correspondence.
Hopefully now the problem can be solved.
Oh in my case too, Epic Store is over for me, I prefer to play on Steam sincerely it seems to me a better platform and they do not have these absurd problems because they focus on offering good prices and keeping their customers happy.

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Get this guys i got a refund threw my bank they got mad,blocked my epic account so i could not login after emailing them back n forth, got it back today and my games locked now lmao wow…its there fuck up for not given us are shit wating 60$

never again

How did you do it?

He said he called his bank, he mustve told them that he didnt pay for anything and that it was a mistake and thats how they refunded him

I told them i bought a game and i didnt get my dlc it was suppose to with it fuck epic games…

I am doing the same through paypal.

I have told you about the lack of DLC content that I paid for and also about the deceptions about the crossplay between PC and Ps4, that they do not work when it was a feature and that I cannot play with friends from the other platform.

If your account was banned, it’s a clear example of … that they only want our money, the rest doesn’t give a shit.

it also Proves that Epic games was the first fuck up

I definitely don’t want to waste any more time on this.
The game is really broken in all aspects, lack of content that we have paid for, queues too long, if you manage to be patient enter an empty room … the game freezes every time you select something from the menu , there is no possibility of playing with friends from another platform because it does not allow inviting them … and an endless number of other problems that exist today.

Is it a fun game? Yes, but it is an incomplete game, released before it is finished.

Edit: Let’s not forget that if epic store loses the connection, you will lose the connection and you will be disconnected from the game automatically, you are waiting to play or in a game …

i support you and anyone else that choices this i really do as for me i like the game and want it to do well so i’ll hold on but i will be fighting for people like us to get this fixed and if the devs care about there player base at all they’ll join in with me

I also love Predator, but I’m concerned that our fight doesn’t end well. Have you thought about what will happen if we don’t get the bonus? If you decide not to deliver it after having paid € 60 to support it?

i have… and the way i see it worse case, they lose, illfonic loses, and i lose. but if i win this fight then i win illfonic wins and epic games loses. i think its a fight worth fighting for.

This is another answer from right now by epic store.

We would like to inform you that this conversation will be closed because you have already received help with this query in a different conversation (ID # 31639615).

If you need further help regarding this query, please search the email with the subject “I have not obtained the content of the reservation and also reserve the game before its …” or the Conversation ID “31639615” and continue it in that email .

Thanks for your understanding.

yes im well aware of the risks im taking picking the choice i did but i do believe in illfonic and i want this game to do well so im fighting for it but im also fighting for the PC players that didnt get there items

Of course I will help him as much as possible and support his fight for all players, meanwhile I will wait for a reply and a refund.

No news on my end. No communications today.

Another day with no communication from either side. @IllFonic

As far as for me Epic games asked me to take down my video so its starting to work, keep sharing i told them the only way i would do it is if they give everyone their 1987 skin

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https://www.youtube.com/watch?v=vag_Ex7rnqM&t=406s heres the video again

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